Privacy policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are under no obligation to provide such data. Failure to do so will have no consequences. This applies only insofar as no other information is provided regarding the processing operations described below.
‘Personal data’ refers to any information relating to an identified or identifiable natural person.
Server log files
You may visit our website without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider via your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. Processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in ensuring the smooth operation of our website and in improving our services.
Contact
Data Controller
Please contact us if you wish. The contact details of the data controller can be found in our legal notice.
Unsolicited contact from the customer via email
If you contact us on your own initiative via email, we will collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of handling and responding to your enquiry.
If the contact serves to carry out pre-contractual measures (e.g. advice regarding an interest in purchasing, preparation of a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in processing and responding to your enquiry.& In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We use your email address solely for the purpose of processing your enquiry. Your data will subsequently be deleted in accordance with statutory retention periods, provided you have not consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of contacting you. By submitting your message, you consent to the processing of the data provided. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent.
You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to withdrawal. We use your email address solely to process your enquiry. Your data will subsequently be deleted, provided you have not consented to further processing and use.
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal. Your customer account will then be deleted.
Collection, processing and disclosure of personal data when placing orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to handle your enquiries. The provision of this data is necessary for the conclusion of the contract. Failure to provide this data means that no contract can be concluded. Processing is carried out on the basis of Article 6(1)(b) of the GDPR and is necessary for the performance of a contract with you.
Your data may be disclosed, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transfer is kept to a minimum.
Reviews Advertisements
Shopauskunft Customer Reviews
We use the “shopauskunft.de” review tool provided by Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig; “Shopauskunft”) on our website.
After you have placed your order, we would like to ask you to rate and comment on your purchase from us. To this end, we will contact you by email, using the technical system “Rechtssichere Bewertungsanfrage (RBA)” (Legally Compliant Review Request). In doing so, we process the data relating to your order (order number/invoice number, purchase value and delivery costs) as well as your email address.
Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent, provided that you have expressly consented to the transfer of your data and to receiving the review request.
You may withdraw your consent at any time by using the relevant link in the email or by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to withdrawal.
Further information on data protection when using Shopauskunft can be found at: https://www.shopauskunft.de/datenschutz.
Shopauskunft Widget
The Shopauskunft widget is integrated into our website. This serves to display the number and results of the reviews we have received via Shopauskunft to date, and to promote them.
In order to display the widget, it is technically necessary for your web browser to transmit usage data to the Shopauskunft server and to store this in log files for 7 days. This stored data includes the name and URL of the file accessed, the date and time of access, the IP address of the requesting computer, the website from which access is made (referrer URL), the browser used and, where applicable, your computer’s operating system, as well as the name of your internet service provider.
Processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in promoting our services by displaying customer reviews that have already been received. This data is not stored together with other personal data.
Use of your email address for sending newsletters
We use your email address, independently of the contract processing, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent prior to withdrawal. You can unsubscribe from the newsletter at any time by using the relevant link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Your data will be passed on to an email marketing service provider within the framework of data processing on our behalf. Your data will not be passed on to any other third parties.
Merchandise Management
Use of an external merchandise management system
We use a merchandise management system for contract processing on a data processing basis. To this end, the personal data collected from you during the ordering process is transferred to
plentysystems AG, Bürgermeister-Brunner-Straße 15, 34117 Kassel
Payment service providers
Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of Amazon Payments
We use the Amazon Payments payment service provided by Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; “Amazon Payments”) on our website.
The purpose of this data processing is to enable us to offer you the option of paying via the Amazon Payments payment service.
In order to integrate this payment service, it is necessary for Amazon Payments to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose. The cookies enable your browser to be recognised.
The use of cookies or similar technologies is based on Section 15(3) sentence 1 of the German Telemedia Act (TMG). The processing of your personal data is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in offering a customer-oriented range of payment methods. You have the right to object at any time to the processing of your personal data on grounds relating to your particular situation.
By selecting and using “Amazon Payments”, the data required for payment processing will be transmitted to Amazon Payments so that we can fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Article 6(1)(b) of the GDPR.
Further information on data processing when using the Amazon Payments payment service can be found in the relevant privacy policy at: https://pay.amazon.com/de/help/201212490
Cookies
Our website uses cookies. Cookies are small text files that are stored in or by the web browser on a user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a unique string of characters that enables the browser to be identified unambiguously when the website is visited again.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your web browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to use all the functions of this website to their full extent.
The links below provide information on how to manage (including disabling) cookies in the most popular browsers:
Chrome browser:https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer:https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox:https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after you have changed pages and to provide you with services. Some functions of our website cannot be provided without the use of cookies. For these, it is necessary for the browser to be recognised even after you have changed pages.
The use of cookies or similar technologies is based on Section 15(3) sentence 1 of the German Telemedia Act (TMG). The processing of your personal data is based on Article 6(1)(f) of the GDPR, in accordance with our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our service.
You have the right to object at any time to the processing of your personal data on grounds relating to your particular situation
Analysis
Use of Google Analytics
We use the web analytics service Google Analytics, provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”), on our website. If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data. Google Ireland Limited is therefore the Google affiliate responsible for processing your data and ensuring compliance with applicable data protection laws.
